When we set out to upgrade our call center technology, we knew we were embarking on an important mission for the company. It had to deliver quick and reliable service for our members. It had to be powerful, carry safety nets, and it had to... Continue Reading Reporting Just Got Better and So Did Call Center Service
Reporting Just Got Better and So Did Call Center Service
What Creates Safety? A Look at Uber and How They Changed the Transportation Landscape Forever
When the founders of Uber were sitting around San Francisco dreaming big about Uber, they weren’t dreaming about developing a new kind of transportation manager. They were thinking about how to develop a technology app that would pair... Continue Reading What Creates Safety? A Look at Uber and How They Changed the Transportation Landscape Forever
Medicaid Managed Care vs. State Fee for Service
As healthcare expenses in the 1990s began spiraling out of control, states with limited Medicaid budgets began looking for options to better serve their populations. Access to care has traditionally been a risk factor for Medicaid... Continue Reading Medicaid Managed Care vs. State Fee for Service
Meet Matrix Medical Network – The Leading National Provider of In-home Health Assessment and Care Management Services and Our New Sister Company
The Providence Service Corporation (our parent company) announced today that it has entered into an agreement to acquire Matrix Medical Network, a Scottsdale, Arizona provider of in-home health assessment and care management services.... Continue Reading Meet Matrix Medical Network – The Leading National Provider of In-home Health Assessment and Care Management Services and Our New Sister Company