Our Response

LogistiCare provides an essential role in the healthcare industry.  We provide a vital step in the healthcare process by getting people to the care they need.  Therefore, in all states, including those that have issued stay-at-home or shelter-in-place orders, we are committed to continuing our services under the guidelines set by each state and the Centers for Disease Control and Prevention (CDC).  For information specific to your state, please visit

We continue to actively monitor the situation and take the precautionary steps recommended by the World Health Organization (WHO) and the CDC.  We will work to keep everyone we serve informed as the situation evolves.  Please check back here for updates on LogistiCare’s service.

During these unprecedented times we are innovating our services to meet the changing needs amid the COVID-19 pandemic. 


How we are partnering to help

We are partnering with food distribution centers, food banks, clients, and The Salvation Army to help get food to those in need.

  2. Community FoodBank of New Jersey: 
  3. Jersey City:
  4. The Salvation Army Kroc Center in Camden, NJ:
  5. Florida Blue:

We are deploying a host of relief programs aimed to support our transportation provider partners.



If you are experiencing symptoms such as fever, cough, or shortness of breath, please see your doctor.

Learn More

Check out these additional resources and updates related to our response to COVID-19.

Video: CEO Message

Hear from our CEO, Daniel E. Greenleaf about our response to the COVID-19 situation.

Also hear from our General Counsel, Kathryn Stalmack about our efforts to ensure our employees can safely continue their incredible work that saves the lives of our members. VIEW VIDEO

Call Contact Center

icon-call-centerTo scheduled, change or cancel a trip, please call the contact center. For specific concerns about how COVID-19 may impact personal transportation, we encourage those individuals to contact their health plan. 

Additional Questions


If you have any other questions or concerns, please visit our COVID-19 Contact Us page.  

Service Updates


Get an update on the current status on the services we provide by visiting our COVID-19 Service Updates.

Useful Resources


If there are questions regarding COVID-19 and understanding more, please visit the Centers for Disease Control and Prevention and World Health Organization.