When we set out to upgrade our call center technology, we knew we were embarking on an important mission for the company. It had to deliver quick and reliable service for our members. It had to be powerful, carry safety nets, and it had to... Continue Reading Reporting Just Got Better and So Did Call Center Service
Reporting Just Got Better and So Did Call Center Service
NY State Awards Medicaid Transportation Management Contract for Long Island to LogistiCare
The New York State Department of Health has announced the award of a contract to LogistiCare to implement the State's Medicaid Transportation Management Initiative for Long Island. The award completes the Department's initiative to... Continue Reading NY State Awards Medicaid Transportation Management Contract for Long Island to LogistiCare
Access to Care: The Affordable Care Act Turns Five with a Focus on Getting the Uninsured Insured
March 23, 2015 marks the five-year anniversary of the Affordable Care Act. Richard Frank, HHS’s assistant secretary for planning and evaluation, stated during a call with reporters when releasing recent results that "This is an historic... Continue Reading Access to Care: The Affordable Care Act Turns Five with a Focus on Getting the Uninsured Insured
Medicaid Managed Care vs. State Fee for Service
As healthcare expenses in the 1990s began spiraling out of control, states with limited Medicaid budgets began looking for options to better serve their populations. Access to care has traditionally been a risk factor for Medicaid... Continue Reading Medicaid Managed Care vs. State Fee for Service