Health insurance is a complicated thing. Continue Reading Do You Understand Your Health Care Plan? Preventive Services Are One of the Best Parts.

Being chronically or acutely ill is a difficult, costly place to be in America’s health care system. Almost two-thirds of all Medicaid spending for services is attributable to the elderly and persons with disabilities, who make up just... Continue Reading Lowering Costs and Improving Care for the Sickest of the Sick Can MCOs Take on This Special Group?

The health care reform revolution is a flip in philosophy. Instead of reactively responding to people’s illnesses and chronic conditions, we’re asking the industry to help prevent them from escalating in the first place. The sweeping... Continue Reading Who Will Fund Coordinated Care Models?

Behavioral health has long been the step child of health care, but the tide is starting to turn. Behavioral health services are on the rise. More and more people are gaining access. National cases are casting a new light on the need for... Continue Reading Is Behavioral Health on the Rise?

When we set out to upgrade our call center technology, we knew we were embarking on an important mission for the company. It had to deliver quick and reliable service for our members. It had to be powerful, carry safety nets, and it had to... Continue Reading Reporting Just Got Better and So Did Call Center Service