NEWS

Sharing industry trends

Advocating and caring for members

banner_News

As the nation’s largest manager of non-emergency medical transportation programs for state governments and managed care organizations, LogistiCare improves care coordination for more than 24 million eligible members and their corresponding providers and hospital networks.

LogistiCare l Circulation innovating services to meet the changing needs amid COVID-19 pandemic

Posted by Modivcare
in NEMT industry, Access to Care, COVID-19
on Apr 13, 2020 2:35:00 PM
0 Comments

Leveraging core business to deliver additional services for those in need.

 

LogistiCare meeting needs amid COVID-19 pandemic_04-13-2020

Atlanta, GA | April 13, 2020 (GLOBE NEWSWIRE) -- COVID-19 has brought grief and hardship to many and instilled uncertainty to all. At LogistiCare l Circulation, we are focused on supporting our communities, patients and healthcare providers during these extraordinary times. 

LogistiCare l Circulation is innovating our services at record speed.  At its core, our company connects people, facilitating more than 63 million rides each year for our clients’ members and patients to and from their healthcare-related appointments.  During this period of social distancing, LogistiCare continues to enhance our Interactive Voice Response (“IVR”) system to allow identification of COVID-19 symptomatic members in order to route to the safest mode of transport.  In alignment with State Medicaid guidance and the CDC, it is our mission to provide access to all members while minimizing the risk to our transportation providers.

“We recognize more than ever, the need to provide access to wellbeing for our clients’ patients and members in their homes and community while supporting our healthcare workers in providing care,” said Monica Rivera MD MPH, VP of Business Development and Growth, LogistiCare l Circulation.    

Here are a few ways we are adapting our services and answering the calls for help:

  • Transportation for healthcare workers:  We have developed partnerships with integrated healthcare systems in Arizona, Boston, Philadelphia, and New York to provide transportation for their healthcare professionals to and from the hospitals and home care and enabling mobilization of staff to provide home care. 
  • Access to food:  Partnerships with large payers and states are ensuring that our members have access to necessities such as food during this unprecedented time.  Our network of transportation providers now will offer members rides to and from grocery stores in the same safe and reliable way they access transportation for their medical care. In the state of New Jersey, we are providing Medicaid members food delivery in multiple counties through partnerships with food banks.

Dan Greenleaf, President and CEO of LogistiCare, commented, “Given the current scenario of social distancing due to COVID-19, we are working around the clock with our partners to adapt our services to best support members, patients and healthcare workers in a safe and reliable way.  In this challenging environment, LogistiCare has responded by adding needed transportation services to members for grocery shopping and to healthcare professionals for their daily commutes.  We will get through this difficult phase together, ensuring that our transportation ecosystem continues to thrive.”  

For more on our response to COVID-19 visit: www.logisticare.com/covid19.

 

Request a Demo

We would love to talk with you about how your organization can use our on-demand ride solution.  

REQUEST A DEMO

 

CONTACT US


CUSTOMER SERVICE

If you are experiencing a service concern, please visit our WeCare form.  This allows individuals to submit comments that are immediately routed to your local operations center for direct follow up. 

eMail Go to WeCare Form 

MEDIA RELATIONS

If you have a media inquiry, please contact Kathryn Stalmack.

eMail Email Kathryn

Recent Posts

LEARN A LITTLE MORE ABOUT US

How We Became the Leader of an Industry

LogistiCare has some amazing transformations happening. Check back to learn more about our latest developments in the weeks ahead. Join our mailing list. Follow our blog and social media channels where we talk about industry trends, share statistics, and provide educational updates on various health care and transportation topics. You’re going to love what we’re about.

We care about our members and are committed to our communities and promoting and protecting access to health care.