Chief Operating Officer
Jim McGean's mission at LogistiCare is to deliver financial/operating results by building the most talented team in the industry and delivering operating efficiencies, controls and processes. He has direct accountability for delivering excellence across the company's vast nationwide transportation network, all customer service operations, and other support functions which focus on exceeding the expectations of LogistiCare's stakeholders: clients, members, health care professionals, and transportation providers.
Jim is a high energy strategic and operational business leader, who has consistently delivered exceptional revenue, profit and operational results over the past 25+ years. He has demonstrated a strong ability to: grow multi-billion dollar businesses, build industry leading customer service teams, effectively lead large geographically dispersed work forces, develop strong strategic partnerships with third party companies to improve growth and operational performance, and design operational and Go-To-Market capabilities that lead to improved execution.
Prior to joining LogistiCare in 2015, Jim was Managing Partner of MobiNue, a business improvement consulting firm assisting medium-size companies’ growth via strategic partnerships. Previously, he had a successful 22-year career at Verizon Wireless, the nation's number one wireless provider, where he was President-South Area responsible for a $15 Billion P&L, leading a 16,000+ employee team (including six large call centers), serving 20+ million customers, supporting 10,000+ sales & service locations, marketing, finance and network technology performance, among other functions.
Jim earned his master's degree in business administration from the Robinson School of Business at Georgia State University, and his bachelor's degree in economics from Emory University. He is currently serving as a Board of Trustee at Gwinnett Technical College and has previously served on the Boards of the Metro Atlanta Chamber of Commerce, Georgia Chamber of Commerce, Emory University Board of Visitors, and Children's Healthcare of Atlanta Sports Foundation.