We are here for you


Vice President of Growth, Monica Rivera, MD, MPH, takes a moment to express our gratitude to all the first responders during the COVID-19 crisis.  We appreciate our front-line employees across the country that are making sure members get the access to care they need.  We are grateful for our community partners like healthcare providers and grocery store employees for continuing to serve their communities.  Finally, we could not do what we do without our transportation partners, who are literally going the extra mile to make sure life-sustaining medical appointments are not missed during a pandemic. We thank you.

To work as one team, we are transforming our business model in ground-breaking ways.  Listen to Monica’s message to learn how. 



Call Contact Center

icon-call-centerTo scheduled, change or cancel a trip, please call the contact center. For specific concerns about how COVID-19 may impact personal transportation, we encourage those individuals to contact their health plan. 

Additional Questions


If you have any other questions or concerns, please visit our COVID-19 Contact Us page.  

Service Updates


Get an update on the current status on the services we provide by visiting our COVID-19 Service Updates.

Useful Resources


If there are questions regarding COVID-19 and understanding more, please visit the Centers for Disease Control and Prevention and World Health Organization.