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LogistiCare Donates Record Amount of Food During Eighth Annual Food Drive

Non-emergency medical transportation broker provides more than 42,000 items to those in need

Business Wire | December 05, 2017

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it collected a record amount of food during its Eighth Annual Food Drive. In total, the company donated more than 42,000 items, greatly surpassing the previous record of 30,000 food products collected and distributed in 2016.

The effort is part of LogistiCare’s mission of giving to those in need across the country. Food donations are provided to local churches, rescue missions, soup kitchens and shelters for women and the homeless.

“Without the commitment of donors like LogistiCare, we would not be able to serve the neediest in our community,” said Tricia Passuth, director of community ministries at First Presbyterian Church of Atlanta. “Due to the generosity of their employees, we will be able to provide 65 families with food this holiday season.”


LogistiCare Recognized by National Safety Council at Defensive Driving Course Award Ceremony
Company earns Remarkable Results Award for leadership in driver training

Business Wire | November 21, 2017

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it has been honored with the Remarkable Results Award presented by the National Safety Council (NSC). LogistiCare was recognized at the annual Defensive Driving Course (DDC) Award Ceremony at the 2017 NSC Congress and Expo in Indianapolis.

“Safety is extremely important to us and this award supports what we hold true and value and that is the wellbeing of our members,” said Jeff Felton, LogistiCare CEO. “It’s rewarding to be continually recognized for our proactive efforts by one of the nation’s foremost independent safety organizations.”

The award is given to DDC Training Centers that lead the industry in helping develop safer drivers. This marks the fifth consecutive year the company has been recognized by the NSC for leadership in driver training. LogistiCare is the only NEMT broker to be recognized by the NSC.

“LogistiCare has an impressive record providing transportation providers with lifesaving vehicle operating skills through our NSC Defensive Driving Courses,” said James A. Solomon, program director for Defensive Driving Courses at the National Safety Council.


LogistiCare Awarded Contract to Continue Managing New Jersey’s Non-Emergency Medical Transportation Management Program

Business Wire | November 16, 2017

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it was awarded a five-year contract with the New Jersey Department of Human Services (NJ DHS) Division of Medical Assistance and Health Services to continue managing NEMT services for Medicaid-eligible individuals.

“We are committed to being an effective partner to our clients,” said Jeff Felton, LogistiCare CEO. “The New Jersey program is complex because of the wide range of beneficiaries and scale of managing millions of rides for 1.6 million members to and from more than 2,700 medical facilities throughout the state. LogistiCare excels in this type of environment.”

Felton added, “Ninety-four percent of our state clients have chosen to continue or expand their relationship with us after their initial contract term, which is the case in New Jersey.”


Providence Service Corporation Appoints Jeff Felton as Chief Executive Officer of LogistiCare

Globe Newswire | July 7, 2017

STAMFORD, Conn – The Providence Service Corporation (“Providence”) (Nasdaq:PRSC) and its subsidiary, LogistiCare Solutions, LLC (“LogistiCare”), today announced the appointment of Jeff Felton as LogistiCare’s Chief Executive Officer, effective July 10, 2017.

Mr. Felton, age 55, has more than 30 years of experience in the healthcare services and healthcare technology industries. He most recently served as President of McKesson Connected Care and Analytics where he was responsible for multiple business units within McKesson Technology Solutions including RelayHealth, Strategic Intelligence, Extended Care Solutions, Capacity Management and Population and Risk Management. Prior to working at McKesson, Mr. Felton worked at Cardinal Health, Baxter Healthcare and Procter and Gamble. Mr. Felton has a BS in Biology and a BA in Economics from the University of Cincinnati, and an MBA from the Kellogg School of Management at Northwestern University.


Stakeholders Urge Congress To Reject Bill That Would Eliminate NEMT Benefit

Inside Health Policy | May 30, 2017

WASHINGTON, D.C., – A broad group of 49 advocates and transportation stakeholders is urging Congress to oppose legislation that would allow states to eliminate non-emergency medical transportation (NEMT) for all Medicaid beneficiaries including people with disabilities, children, older people eligible for both Medicare and Medicaid and dialysis patients.

The bill, H.R. 1394, would eliminate the requirement, in place since the program’s inception that ensures beneficiaries without access to transportation can travel to and from necessary healthcare services.

While the service is reserved for those most in need, the roughly ten percent of Medicaid beneficiaries that require assistance with transportation utilize it often to access chronic care or preventive services. FOR THE FULL STORY>

LogistiCare Earns Nation’s Most Comprehensive URAC Accreditation for Medical Transportation, Healthcare Organizations


Only NEMT company to earn recognition for high-quality service and better health outcomes across every corporate, operations, IT and claims hub

ATLANTA, May 22, 2017 /PRNewswire/ — LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) manager, earns the healthcare industry’s symbol of excellence for service quality – URAC CORE Accreditation – for all 24 of its locations. URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. LogistiCare remains the first and only NEMT company to meet the organization’s stringent standards for operational integrity, consumer protection, patient engagement and better outcomes across headquarters and every operations, IT and claims center.

From its headquarters in Atlanta, LogistiCare manages healthcare transportation services for private, commercial and government-assisted riders across 39 states and the District of Columbia. A fourth consecutive term of URAC CORE accreditation assures LogistiCare’s clients and members that high-quality service is pervasive throughout the entire organization.

“By applying for and achieving Core accreditation, LogistiCare has demonstrated a commitment to quality healthcare,” said URAC President and CEO Kylanne Green. “Quality health care is crucial to our nation’s welfare and it is important to have organizations that are willing to measure themselves against national standards.”


Medical service provider journeys to the cloud for more flexibility

By Nelson Williams  | May 2, 2017

Each business has its own reasons for coming to the cloud. For many, the benefits lie in scaling and automation. Unlike on-premises data centers, the cloud scales easily by simply buying more compute. Services in the cloud handle tasks across all the company’s data. One company taking advantage of these benefits is LogistiCare Solutions LLC, which partnered with information technology consulting firm Vizuri to execute the digital transformation.

To explain the company’s journey to the cloud and the critical evolution this move enabled, Michael Quintero, enterprise solutions architect at LogistiCare Solutions, and Joe Dickman, senior vice president at Vizuri, spoke with Stu Miniman (@stu) and Dave Vellante (@dvellante), co-hosts of theCUBE, SiliconANGLE’s mobile live-streaming studio, during the Red Hat Summit in Boston, Massachusetts. FOR THE FULL STORY AND VIDEO>

Rideshare partnerships help patients get to doc on time

By Maria Castellucci  | April 20, 2017

No-show appointments are one of the healthcare industry’s conundrums—costing physician practices millions of dollars per year.

Roughly 3.6 million people miss necessary medical care every year because they can’t get to their appointments. These patients are usually low-income individuals with chronic conditions who live in rural or urban areas.

In an effort to decrease the number of no-show visits, the non-emergency medical transportation industry has found rideshare companies to be helpful partners.

Traditionally, NEMTs contract with taxi companies to provide patients with rides to scheduled doctors appointments. Medicaid and some Medicare Advantage and commercial plans reimburse NEMTs for the rides.

But that model is plagued with inefficiencies, NEMT leaders say. NEMTs don’t have the technology to make sure taxi drivers pick up patients on time and take them to the right place. Patients are often left waiting far too long for their ride and still miss appointments as a result.

NEMT leaders say the rideshare model addresses these issues. These companies increasingly are trying to partner with rideshare companies like Uber and Lyft to provide quicker, more reliable transportation to patients. Rideshare companies offer the needed technology that tracks their drivers and books appointments in real-time.

National Kidney Foundation Prepares To Kick Off 2017 Kidney Walks, Sets New Fundraising Goal After LogistiCare’s National Team Reaches Fundraising Milestone

By National Kidney Foundation  | March 22, 2017

NEW YORK CITY, March 22, 2017 – For the annual kickoff of Kidney Walk events in March, the National Kidney Foundation (NKF) is setting one of its highest goals yet – $10,000,000 – based on record-breaking corporate team fundraising in 2016 led by LogistiCare.

The nation’s largest non-emergency medical transportation manager has emerged as NKF’s first company to raise more than $100,000 through a single year of Kidney Walks. LogistiCare is one of eight National Teams that encourage Kidney Walk fundraising and participation across multiple cities and states.

“We are so appreciative of the support LogistiCare has provided to our Kidney Walks across the country,” said Kevin Longino, CEO of National Kidney Foundation. “LogistiCare’s ongoing commitment to people with kidney disease, both in their business and in their charitable contributions, is an example of good corporate citizenship at its best,” added Longino.

LogistiCare’s commitment to helping people fight kidney disease is rooted in its core mission. Each year, LogistiCare enables more than 13 million trips to dialysis centers – some 20 percent of the nearly 70 million healthcare trips it manages annually for private, commercial and government-assisted riders.  FOR THE FULL STORY>

LogistiCare And Lyft Announce Nationwide Partnership

 Partnership aims to improve healthcare access through innovative transportation solutions for private, commercial and government assisted riders

ATLANTA/SAN FRANCISCO, February 7, 2017 – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) manager, and Lyft, announced a three-year nationwide partnership to improve transportation solutions for private, commercial and government assisted riders seeking healthcare appointments and social programs.

The partnership enables collaboration in 31 of LogistiCare’s states and the District of Columbia, and represents Lyft’s most significant NEMT partnership.  Lyft and LogistiCare have collaborated in a unique way – the companies have developed an integrated solution using both LogistiCare’s proprietary platform and Lyft’s API for a comprehensive solution to address riders’ needs.  With LogistiCare managing over 69 million non-emergency medical transportation trips for over 27 million riders per year, the partnership improves LogistiCare’s current network capacity to ensure industry-leading NEMT services for its Commercial, Medicare and Medicaid plan members.  The partnership allows eligible riders to request on-demand services provided by Lyft through LogistiCare’s Commercial, State and Managed Care Organization clients for a focused and appropriate segment of their population in real-time.

LogistiCare Announces CEO Transition

STAMFORD, Conn., Dec. 08, 2016 (GLOBE NEWSWIRE) — The Providence Service Corporation (“Providence”) (Nasdaq:PRSC) and its subsidiary, LogistiCare Solutions, LLC (“LogistiCare”), today announced that LogistiCare’s Chief Executive Officer, Herman Schwarz, will step down as Chief Executive Officer effective January 4, 2017.  LogistiCare’s Chief Administrative Officer, Albert Cortina, will assume the role of CEO on an interim basis until a replacement is named.  Providence has engaged Heidrick & Struggles International, Inc. to conduct a broad and comprehensive search for a CEO replacement.

“This transition comes at a time when LogistiCare is accelerating its strategic initiatives to contribute to the improvement of health outcomes and the control of costs in a safe and client-focused manner,” said James Lindstrom, Chief Executive Officer of Providence.  “First, we are accelerating information technology investment to help us and our network of transportation providers to control costs, improve service and provide additional insight into our managed populations.  Second, we have initiated alternative transportation capabilities in certain markets that are expected to ensure access to care in a safe and cost efficient manner.  We are grateful to Herman for his leadership over the last years, building the platform for LogistiCare’s next stage of growth and enabling us to convey a continuously improving value proposition over the next 12 months.”

LogistiCare Expands Executive Team to Pace Nationwide Growth

ATLANTA, Feb. 18, 2016 /PRNewswire/ — LogistiCare, the largest non-emergency medical transportation (NEMT) manager in the country, has expanded its executive team, hiring three senior officers including Jim McGean, who joins as Chief Operating Officer.

LogistiCare continued an impressive growth trend with a 25 percent increase through Q3 of 2015 fueled by new state and managed care organization contracts and increased membership. The company works directly with state agencies and health plans in 39 states and the District of Columbia to manage Medicaid and Medicare NEMT programs that provide patients with reliable access to healthcare. In 2015, the company managed more than 65 million rides for nearly 24 million members.

LogistiCare Earns Nation’s Most Comprehensive URAC Accreditation for Medical Transportation, Healthcare Organizations

ATLANTA, Oct. 23, 2014 /PRNewswire/ — LogistiCare recently became the first and only manager of non-emergency medical transportation to earn nationally-recognized URAC accreditation for quality in all of its operations.

To federal and state governments and managed care organizations, the accreditation assures that healthcare partners meet rigorous standards for operational integrity, consumer protection and patient engagement.

“LogistiCare should be commended for meeting strict quality standards,” URAC President and CEO Kylanne Green said. “It’s critically important for healthcare organizations to make a commitment to quality and accountability.”

Compassion. Accuracy. Reliability. Efficiency. The support we provide makes all the difference.LogistiCare, a wholly owned subsidiary of The Providence Service Corp. (Nasdaq: PRSC), is the nation's largest provider of non-emergency medical transportation programs for state governments and managed care organizations. A long-time advocate for access to care, the company also supports integrated health care programs that better care coordination efforts, improve outcomes, and ultimately reduce costs.

Copyright © 2016 LogistiCare Solutions, LLC. All rights reserved.
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