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NEWS

LogistiCare | Circulation Name Effie Carlson Executive Vice President of Growth

Seasoned executive brings extensive Medicare and Medicaid healthcare experience

ATLANTA, GA - LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, and Circulation, today announced Effie Carlson as executive vice president of growth. In this role, she is responsible for leading multiple departments, including sales, business development, marketing, government relations and proposals.


Prior to her appointment, Carlson served as general manager and vice president of payer and government relations for Team Select Home Care, a national home health care agency focused on the needs of Medicare and Medicaid members. In this role, she worked closely with individual states and the federal government to develop innovative home health plan programming, while overseeing regulatory and legislative changes.

“For 12 years, Effie has demonstrated the ability to lead in a way that brings people together, which is a perfect fit with our current corporate environment” said Carter Pate, interim CEO of LogistiCare. “Our entire team is elated to have a professional with her skills and acumen helping lead us through this time of transition. As we continue to bring LogistiCare and Circulation together, she will play an important role in ensuring we continue providing world-class NEMT services across the country.”

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LogistiCare Announces Leadership Transition

ATLANTA, GA - The Providence Service Corporation (“Providence”) (Nasdaq: PRSC) and its subsidiary, LogistiCare Solutions, LLC (“LogistiCare”), today announced that effective immediately R. Carter Pate will serve as Interim Chief Executive Officer of LogistiCare.  Mr. Pate will continue his duties as Providence’s Interim CEO and assumes the responsibilities of Jeff Felton, who has resigned as CEO of LogistiCare effective immediately.

The merging of the CEO role is the culmination of Providence’s consolidation into LogistiCare.  The next permanent leader of the combined organization will reflect the stream-lined strategic and organizational direction of the Company.

Mr. Pate will remain as Interim CEO of Providence and LogistiCare until December 31, 2019.  Over the next six months, Mr. Pate will work with Providence’s Board of Directors to conduct a search internally and externally to identify a permanent CEO for the combined business.

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LogistiCare and Circulation to Sponsor 2019 Special Olympics MaineSummer Games

Event to take place June 7-9 at the University of Maine

ATLANTA, GA - LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker and its subsidiary, Circulation, today announced sponsorship of the 2019 Special Olympics Maine Summer Games at the University of Maine in Orono, Maine June 7-9. The company will provide monetary support to assist with a portion of the cost of housing and t-shirts for more than 1,500 Special Olympic Maine athletes during the three-day event.

“We are thrilled to partner with LogistiCare in the year’s marquee event,” said Phil Geelhoed, president and CEO Special Olympics Maine. “We greatly appreciate their support, look forward to working with their team and hope to develop a long-term relationship.”

Now in its 50th year, Special Olympics Maine provides year-round sports training and athletic competition in a variety of Olympic-type sports for children and adults with intellectual disabilities. The games provide opportunities for athletes to develop physical fitness, demonstrate courage, experience joy and participate in a sharing of gifts, skills and friendship with families, other Special Olympic athletes and the community.

“Our employees are constantly looking for ways to give back in the communities we serve, and this sponsorship is especially exciting because the athletes we are supporting are LogistiCare members,” said CEO Jeff Felton. “We are gratified to sponsor these members and wish them the very best in their quest to bring home the gold.”

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LogistiCare and National Kidney Foundation Partner to Conquer Kidney Disease

Annual Atlanta Kidney Walk at Atlantic Station raised funds for patients in Georgia

ATLANTA, GA – The National Kidney Foundation of Georgia hosted the 2019 Atlanta Kidney Walk on Saturday, May 18 at Atlantic Station in Midtown Atlanta. Attendees with kidney disease or a connection to someone afflicted by the illness came together to support Georgia kidney patients.

Attendees included dialysis patients, organ transplant recipients and donors, medical professionals, families and friends who walked side by side to raise awareness about kidney disease, often referred to as a silent killer because it develops over time in people that are unaware they have the condition until it has progressed significantly. It’s estimated that 30 million American adults have chronic kidney disease.

LogistiCare, the nation’s largest non-emergency medical transportation broker, partnered with the National Kidney Foundation, serving as the presenting sponsor for the 2019 Atlanta walk. More than 200 Atlanta area LogistiCare employees, family and friends registered to participate in the fundraising event. In total, LogistiCare staff members will participate in 21 kidney walks in cities throughout the U.S. this year.

LogistiCare has raised and donated nearly $700,000 to the foundation from its corporate office and operations centers across the country through kidney walk fundraisers and sponsorships since 2014.

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The Providence Service Corporation and LogistiCare Name Julie Correll as Chief Compliance Officer

Compliance veteran brings a wealth of experience to critical leadership position

ATLANTA, GA – The Providence Service Corporate and LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced the promotion of Julie Correll to chief compliance officer. In this role, Julie is responsible for implementing and leading all Medicare / Medicaid program integrity compliance activities, including conducting ethics investigations and risk assessments, overseeing auditing and monitoring activities, and working with clients and law enforcement on issues pertaining to fraud, waste, and abuse.

Prior to her appointment, the 30-year industry veteran, who began her career at LogistiCare in 2013, served as the company’s associate general counsel and ethics and compliance officer. In this role, Julie established the company’s first comprehensive corporate compliance function, including forming and chairing LogistiCare’s compliance committees.

“The consolidation of The Providence Service Corporation holding company with LogistiCare, and our recent acquisition of Circulation, provided an opportunity to streamline functions,” said Jeff Felton, LogistiCare CEO. “Because Julie’s experience is aligned with the needs of each business, she is well positioned to ensure compliance with regulatory requirements, policies, procedures and more are well-managed across the enterprise.”

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LogistiCare and The Providence Service Corporation Name Suzanne G. Smith as Chief Accounting Officer

Seasoned finance leader joins largest non-emergency medical transportation broker

ATLANTA, GA - LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, and The Providence Service Corporation, today announced the appointment of Suzanne G. Smith as chief accounting officer. The 20-year plus industry veteran will be responsible for SEC filings and financial reporting, investor relations, consolidations, overseeing the organization’s treasury, and managing long-term debt and equity-backed securities transactions.

Smith joins LogistiCare and Providence from Cumulus Media, one of the nation’s largest broadcasting companies with 433 owned-and-operated radio stations. As chief accounting officer, she was responsible for financial reporting, payroll, external audits and more.

“Following our consolidation with LogistiCare, and their subsequent acquisition of Circulation, our financial team had a need for an experienced finance professional with an established track record in high-growth industries,” said Kevin Dotts, chief financial officer of The Providence Service Corporation and LogistiCare. “Suzanne is a tremendous asset to our company and one who can step in immediately to manage our finance and accounting needs.”

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LogistiCare and National Kidney Foundation Team-Up for Kidney Patients

Non-emergency medical transportation broker is a national sponsor of the annual Kidney Walk

ATLANTA, GA - LogistiCare, the nation’s largest non-emergency medical transportation broker, today announced it is teaming-up with the National Kidney Foundation (NKF) as a national multi-market sponsor of the Kidney Walk held in locations nationwide.  Kidney Walk helps support people battling kidney disease and helps raise public awareness of the disease and its life-threatening complications.

“Commitment to community is part of who we are and what we believe,” said Jeff Felton, LogistiCare CEO.  “At LogistiCare, every member and every ride matter, which is why we extend beyond our daily business to support the communities we serve through various endeavors, including our work with NKF, but also through food and clothing drives, community events and more in the markets we serve.”

“LogistiCare’s commitment to fighting kidney disease is rooted in its core mission and we so appreciate their efforts to raise funds and awareness on behalf of the National Kidney Foundation,” said Kevin Longino, CEO of the National Kidney Foundation. “With 1 in 3 American adults at risk for developing kidney disease, it is more critical now than ever to help support awareness and prevention initiatives to reach all those affected by the disease, and we greatly value LogistiCare’s partnership towards this goal.

FOR THE FULL STORY>

LogistiCare Raises Public Awareness during National Kidney Month

Non-emergency medical transportation broker dedicated to improving member outcomes through education and fundraising

ATLANTA, GA – In the United States, more than 661,000 people suffer from kidney failure. Of these, 468,000 individuals are on dialysis, and roughly 193,000 live with a functioning kidney transplant. As the nation’s largest non-emergency medical transportation broker, LogistiCare annually provides millions of rides to and from kidney dialysis centers for many of these patients. As part of its March observance of National Kidney Month, the company hopes to be a catalyst for conversation that increases public awareness of the risk factors associated with kidney disease.

“About one quarter of the people we transport have late stage kidney disease that requires dialysis,” said Jeff Felton, LogistiCare CEO. “We are honored to provide a critical service to so many in need, but we also have a stake in helping improve the care and outcomes of kidney disease patients. With 4,000 LogistiCare employees nationwide, many of our employees and their families are affected by kidney disease, so, between the impact on members and our staff, it’s personal.”

As part of LogistiCare’s commitment to the communities it serves, the company has partnered with the National Kidney Foundation (NKF) for the past six years to raise money and awareness through kidney walks and sponsorships. The company is also engaged in various community efforts to educate people about various conditions that cause reduced kidney function.

FOR THE FULL STORY>

LogistiCare’s Peter Hicks Named To NEMTAC Board

Industry Association Is Working To Improve Safety And Operational Standards For Non-Emergency Medical Transportation

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced that Peter Hicks is a founding member of the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC) board of directors.

Hicks, assistant general manager of LogistiCare’s Texas operations is one of eight medical and transportation industry professionals on the nonprofit healthcare organization’s board. As part of his duties, he will serve on the commission’s certification, and resource and conference advisory boards.

“It’s an honor to work with some of our industry’s top professionals in raising NEMT standards,” Hicks said. “NEMTAC’S dedication to promoting safe medical transport aligns with LogistiCare’s commitment to putting members first through use of innovative technology, comprehensive oversight and quality service.”

FOR THE FULL STORY>

LogistiCare’s Fundraising Efforts Provide Support For Kidney Disease Patients

Non-Emergency Medical Transportation Broker Donates Nearly $700,000 To National Kidney Foundation In Five Years

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation broker, today announced the organization and its employees across the country raised and contributed more than $257,000 in 2018 to the National Kidney Foundation, a non-profit organization dedicated to preventing kidney and urinary tract diseases. The money raised benefits dialysis patients across the United States.

The donation is part of the company’s longstanding commitment to provide monetary support and additional benefits to the National Kidney Foundation for patients suffering from kidney disease and other illnesses. In the past five years, LogistiCare has raised and donated nearly $700,000 for the Foundation from its corporate office and operations centers across the country through Kidney Walk fundraisers and sponsorship of the National Kidney Foundation’s Walk program and golf tournament.

“LogistiCare has demonstrated time and again that they are committed to raising awareness of prevention, early detection and the proper treatment of kidney disease,” said Cara McKinney, executive director of the National Kidney Foundation, serving Georgia, Alabama and Mississippi. “The population they serve is often frail and they understand the ongoing need for funds to assist in research for our many programs that support kidney patients.”

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LogistiCare Sets New Food Donation Record During Ninth Annual Food Drive

Non-Emergency Medical Transportation Broker Provides More Than 52,000 Items To Those In Need

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it secured and donated a record-setting amount of food during its ninth Annual Food Drive. In total, the company donated more than 52,000 items, surpassing its previous record of 42,000 food products collected and distributed in 2017.

The food drive is a testament to LogistiCare’s mission of giving to those in need across the country. Food donations are provided to local churches, rescue missions, soup kitchens, and shelters for women and the homeless.

“This year, we are thrilled to receive close to 400 pounds of food from LogistiCare,” said Tricia Passuth, director of community ministries at First Presbyterian Church of Atlanta. “Our organization serves a very vulnerable population in the community, and with a donation of this size, we are able to feed 20 families. The continued support of LogistiCare is valued and appreciated during this season of giving.”

In the past five years, employees of the Atlanta-based company have donated more than 179,000 food items at 22 operations centers across the country. For the second year in a row, the company’s team in Norton, Virginia led the way, collecting more than 12,000 items. They were followed by the Philadelphia and Michigan operations centers.

Additional locations, such as the Maine operations office, opted to collect other necessary items, including winter coats for homeless veterans.

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LogistiCare Completes Acquisition Of Circulation, Inc.

ATLANTA, GA – LogistiCare Solutions, LLC (“LogistiCare” or the “Company”) today announced that it has completed the previously announced acquisition of Circulation, Inc. (“Circulation”). The acquisition of Circulation significantly advances the Company’s central mission of reducing transportation as a barrier to healthcare.

Circulation offers technology-enabled logistics solutions and analytics for managing non-emergency transportation across healthcare. Its HIPAA compliant digital platform, and digitally integrated transportation network, enables automated administration of transportation benefits and simple ride scheduling and trip assignment by call centers, healthcare facilities, case managers, caregivers, and members/patients. While LogistiCare’s current customer base is primarily focused on state agencies and MCOs servicing Medicaid and Medicare lives, Circulation serves a broader mix of payers and approximately 3,000 healthcare facilities across 45 states.

About LogistiCare

LogistiCare, a wholly-owned subsidiary of The Providence Service Corporation (Nasdaq: PRSC), is the nation’s largest manager of non-emergency medical transportation programs for state governments and managed care organizations. Its range of services includes call center management, network credentialing, vendor payment management and non-emergency medical transport management. In 2017, the Company maintained a 99 percent complaint-free service rate while managing over 65 million trips and more than 24 million eligible riders. For more information, visit www.logisticare.com.

About Circulation

Circulation, founded in 2016, and based in Boston, MA, offers a full suite of logistics solutions to manage non-emergency transportation across all areas of healthcare, powered by its HIPAA-compliant digital platform. Circulation enables administration of transportation benefits, proactively monitors for fraud waste and abuse, and seamlessly integrates all transportation capabilities (e.g. outsourced transportation, owned fleets, and other medical logistics services), while placing a new focus on patient convenience and satisfaction. Circulation’s proprietary platform simplifies ordering, improves reliability and efficiency, and reduces transportation spend. Circulation is passionate about improving health outcomes and transforming how consumers consume healthcare products and services.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “believe,” “demonstrate,” “expect,” “estimate,” “forecast,” “anticipate,” “should” and “likely” and similar expressions identify forward-looking statements. In addition, statements that are not historical should also be considered forward-looking statements. Readers are cautioned not to place undue reliance on those forward-looking statements, which speak only as of the date the statement was made. Such forward-looking statements are based on current expectations that involve a number of known and unknown risks, uncertainties and other factors which may cause actual events to be materially different from those expressed or implied by such forward-looking statements. These factors include, but are not limited to, our ability to timely close the acquisition of Circulation and successfully implement and achieve cost synergies and otherwise integrate Circulation following closing and other risks detailed in Providence’s filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K. Providence is under no obligation to (and expressly disclaims any such obligation to) update any of the information in this press release if any forward-looking statement later turns out to be inaccurate whether as a result of new information, future events or otherwise.

Investor Relations Contact

Kevin Dotts – Chief Financial Officer

PHONE: 404-888-5862

LogistiCare Enters Into Agreement To Acquire Circulation, Inc.

Transaction To Improve NEMT Broker’s Technology Platform And Enhance Member Experience

ATLANTA, GA –

LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it entered into an agreement to acquire Circulation, Inc. to advance the company’s mission of reducing barriers to healthcare transportation for people that are often frail and vulnerable.

Circulation, a Boston-based logistics solution company, offers a suite of solutions to manage non-emergency transportation across all areas of healthcare. Its HIPAA compliant digital platform, and digitally integrated transportation network, enables automated administration of transportation benefits and simple ride scheduling and trip assignment by call centers, healthcare facilities, case managers, caregivers and members.

“We are making a bold move to transform the industry,” said Jeff Felton, LogistiCare CEO. “Since our minority investment in Circulation more than a year ago, I have witnessed firsthand their outstanding, market proven technology and its ability to enhance the patient experience. By integrating and deploying Circulation’s technology platform across the scale of LogistiCare’s nationwide operations, we will be able to continue to reduce transportation obstacles so many face.”

LogistiCare currently provides services in 41 states and manages more than 65 million trips for more than 24 million eligible Medicaid and Medicare members. Circulation serves a broader mix of payers and approximately 3,000 healthcare facilities across 45 states.

“NEMT and healthcare logistics are a critical piece of overall healthcare delivery and consumption,” said Robin Heffernan, CEO and co-founder of Circulation. “We are passionate about improving access to healthcare and combining with LogistiCare will allow us to accelerate our impact. I look forward to working closely with the LogistiCare team to continue creating differentiated experiences for healthcare consumers.”

LogistiCare’s parent company, The Providence Service Corporate (Providence) previously made a minority investment in Circulation in 2017. The shares of Circulation acquired by Providence will be cancelled, resulting in Circulation becoming a wholly-owned subsidiary of LogistiCare. The acquisition is expected to close within 30 days.

LogistiCare Awarded Contract To Manage West Virginia’s Non-Emergency Medical Transportation Program

Partnership With State Will Assure Medicaid Members Have Access To Quality Healthcare

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it was awarded a six-year contract by the West Virginia Department of Health and Human Resources (WVDHHR) to manage NEMT services for Medicaid-eligible individuals.

“We understand the impact NEMT has in fundamentally improving lives and we’re honored to have been chosen to provide West Virginians with safe, high quality transportation,” said Jeff Felton, LogistiCare CEO. “Our belief is that every member and every ride matter and we are committed to empowering an often frail and vulnerable population with better access to healthcare services through the use of technology, innovation, and community partnerships.”

LogistiCare is the only NEMT broker with URAC CORE accreditation, the healthcare industry’s symbol of excellence for service quality, across 24 locations nationwide. Since 2012, the company has been honored by the National Safety Council (NSC) seven times for exceeding non-emergency medical transportation safety requirements. Most recently, in 2018, the company was presented the Safety Award in First Aid, CPR and Automated Defibrillator training (AED). For more than a decade, LogistiCare has consistently maintained a complaint-free operational record, exceeding 99 percent customer satisfaction.

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Kevin Dotts Appointed As Chief Financial Officer Of Providence Service Corporation And Its Subsidiary, LogistiCare

STAMFORD, CT – The Providence Service Corporation (the “Company” or “Providence”) (Nasdaq: PRSC) today announced that it has appointed Kevin Dotts to serve as Chief Financial Officer (“CFO”) of both Providence and its largest subsidiary, LogistiCare Solutions, LLC (“LogistiCare”), effective Aug 27, 2018. Mr. Dotts will be based out of LogistiCare’s headquarters in Atlanta, GA.

“We are extremely pleased to welcome Kevin and his appointment is an important step in our efforts to integrate substantially all activities and functions currently performed at the holding company level into LogistiCare,” said Carter Pate, Interim Chief Executive Officer. “Kevin brings with him a wealth of public company CFO experience across many high-tech growth industries. We look forward to him becoming an integral part of LogistiCare’s leadership team focusing on the significant growth and margin enhancement opportunities available to the business.” Jeff Felton, CEO of LogistiCare commented, “We are particularly excited about Kevin’s extensive background in technology enabled businesses in addition to his many years of public company know how.”

Kevin Dotts recently served as Executive Vice President and Chief Financial Officer of Birch Communications, Inc. and its successor, FusionConnect. In total, Mr. Dotts has over 30 years of financial leadership positions covering a diverse set of high-tech industries that include telecommunications and internet services, energy, broadcast and cable media. He has spent 14 of those years as a Chief Financial Officer including roles at Internap, Culligan International and EarthLink. Mr. Dotts began his career at General Electric Company (“GE”) and served in increasingly senior financial roles during his 15 years of tenure at GE.

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Study Reveals Non-Emergency Medical Transportation (NEMT) Is Extremely Cost-Effective And Life-Saving To Medicaid Program

More Than $40 Million ROI Per Month Found In Study Population Alone

WASHINGTON D.C. – For more than 40 years, Medicaid beneficiaries, many of whom are among our nation’s most fragile citizens, have relied on non-emergency medical transportation (NEMT) for travel to and from medical appointments. A newly released study, commissioned by the Medical Transportation Access Coalition (MTAC), an association founded by the country’s top NEMT brokers, LogistiCare Solutions, MTM, and Southeastrans, confirms NEMT is a highly cost-effective, public-private partnership that helps assure the health and wellbeing of millions in America. It saves Medicaid, and thereby taxpayers, more than $40 million per month for every 30,000 beneficiaries receiving treatment for one of three conditions covered in the study.

The study used Medicaid claims data and a survey of nearly 1,000 Medicaid beneficiaries to determine their usage and the benefits realized. Their research focused on three relatively common and expensive diseases for which Medicaid beneficiaries were transported to and from medical appointments – kidney dialysis for patients suffering end-stage renal disease, diabetic wound care and treatment for substance abuse disorders.

“As we surveyed nearly 1,000 vulnerable users of NEMT, we heard again and again about the importance of this benefit,” said Mike Adelberg, a principal with Faegre Baker Daniels Consulting and co-author of the study.

Fifty-eight percent of beneficiaries participating in the survey said they would not be able to keep their medical appointments without access to NEMT. Even more sobering, 10 percent of respondents said they “would die” or “probably would die” without access to NEMT.

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ARTICLE SPOTLIGHT: Curtailing Medicaid’s Transportation Benefit Is ‘Penny-Wise And Pound-Foolish’

By Michael Adelberg, Patricia Salber, And Michael Cohen

Free or low-cost transport to medical appointments for those who need it has been a mandatory Medicaid benefit since the program’s inception in 1966. It’s specified in federal regulation. Scattered cases of fraud have marred the administration of Medicaid transportation and the desire to rein in Medicaid spending has led some policy-makers to consider ways to limit this benefit, formally called non-emergency medical transportation (NEMT).

Our new research examines the value of non-emergency medical transportation for people with three relatively common and expensive diseases. We demonstrate that such transportation provides a healthy return on investment (ROI) for two of the three conditions. Trimming non-emergency medical transportation in Medicaid runs contrary to trends in other health insurance markets and is likely penny-wise and pound-foolish for Medicaid’s coffers.

To date, a few states have limited transportation through federal waivers. Iowa and Indiana generally don’t generally offer it to their Medicaid expansion populations. Kentucky and Massachusetts are seeking to follow. In its budget proposal for 2019, the Trump Administration wants to let states limit the transportation benefit without seeking a waiver, a move that could increase the number of states that curtail non-emergency medical transportation.

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LogistiCare Names Richard Boland, Jr. As Chief Operating Officer

Industry Veteran With Decades Of Experience In Transportation And Logistics Adds New Depth To Corporate Leadership Team

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced Richard Boland, Jr. has joined the company as chief operating officer.

He will be responsible for oversight and leadership of internal operations across LogistiCare’s 39-state network and ensuring operations meet goals and best practice standards for quality, efficiency and financial performance. Boland will play a major role in assuring the company continues to provide superior member experiences and maintains best-in-class client relationships.

“Rich is a professional with the skillset and proven leadership abilities that will be especially critical in helping us achieve operational excellence,” said CEO Jeff Felton. “We are working on a range of critical initiatives within our operations associated with our transportation provider network and our contact centers all to ensure that we are delivering a superior experience for the members and clients we serve. I am confident he will play a central role in defining strategy and leading effective implementation and predictable execution of the program elements.”

Boland brings a wealth of applicable business knowledge built during a 35-year career that saw him rise through the ranks into executive leadership. Most recently, he served as president and CEO of Atlanta-based BeavEx Corp., a leading national provider of time-critical, same-day business transportation and logistics services. Under his leadership, BeavEx engaged in an ambitious transformation agenda that optimized operations and enhanced the quality of services leveraging a proprietary technology platform, resulting in significant enhancements in both financial performance and customer experience.

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LogistiCare Names Andres Salinas As Senior Vice President Of Program And Process Management

Veteran Management Executive Joins Largest Non-Emergency Medical Transportation Broker

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced Andres Salinas has joined the company as senior vice president of program and process management. In this newly created role, he will be responsible for oversight and execution of enterprise program management, operational improvement and process initiatives.

Salinas joins LogistiCare from MCIC Vermont, a specialty insurance company which provides medical professional and general liability insurance coverage and risk management services to academic medical center subscribers and its various affiliated entities, employees and physicians. As vice president of the enterprise program management office at MCIC Vermont, Salinas led a team responsible for the prioritization, planning and execution of the portfolio of critical enterprise programs.

“Andres will be focused on building LogistiCare’s program and process capabilities to drive operational excellence and predictable execution strategies for both internal and in support of the customer experience,” said CEO Jeff Felton. “He has a proven record of measurable results partnering with business executives in multiple industries and functions to improve operational efficiencies and effectiveness.”

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LogistiCare And National Kidney Foundation Join To End Kidney Disease

Annual Atlanta Kidney Walk At Atlantic Station Raised Funds For Patients Throughout The State

ATLANTA, GA – The National Kidney Foundation of Georgia hosted the 2018 Atlanta Kidney Walk on Saturday, May 19 at Atlantic Station in Midtown Atlanta. Thousands of people, who either have kidney disease or a connection to someone afflicted by the illness, came together to share experiences and support for Georgia kidney patients.

Dialysis patients, organ transplant recipients and donors, medical professionals, families and friends walked side by side, raising awareness for what is considered a silent killer. It’s estimated that one in seven American adults have chronic kidney disease.

LogistiCare, the nation’s largest non-emergency medical transportation broker, partnered with the National Kidney Foundation as the presenting sponsor of the 2018 Atlanta Walk. Over 200 local employees, family and friends registered.  The organization is also a participant in more than two dozen kidney walks this year in cities throughout the U.S. In 2017 LogistiCare managed nearly 13 million trips to dialysis appointments; that is nearly 20% of gross trips.

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LogistiCare Names Neil Singer Chief Technology Officer

Proven Technology Leader To Provide Long-Term Strategic Direction

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced Neil Singer has joined the company as chief technology officer. In this newly created position, he will be responsible for establishing and executing the organization’s technology strategy and vision. 

Singer joins LogistiCare with more than 30 years of technology industry experience, ranging from startups and midsize companies to divisions of Fortune 500 companies. He previously served as CIO for Billtrust, a leading FinTech company focused on business to business billing within the payments industry. In this position, he led Software as a Service (SaaS) framework projects, product management and technology infrastructure development.

“Neil’s track record in developing proprietary technologies that help companies generate and sustain long-term business success is exceptional,” said Jeff Felton, LogistiCare CEO. “He has a deep understanding of the technology platforms that are critically important in our day to day operations and will be working closely with the team, our customers and our partners to chart our technology strategy into the future.  Neil has proven skills in IT strategy, agile software development, platform engineering and operations, information technology service management (ITSM), systems integration and IT governance.”

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LogistiCare Names Matthew Umscheid As Senior Vice President Of Strategic Services

Healthcare Executive Joins Largest Non-Emergency Medical Transportation Broker

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced Matthew Umscheid has joined the company as senior vice president of strategic services. In this newly created position, he will be responsible for developing strategy, partnerships, new products and overseeing mergers and acquisitions.

Umscheid joins LogistiCare from Providence Service Corporation (PRSC), a public healthcare services and workforce development holding company and parent of LogistiCare. As senior vice president of strategic services at PRSC, Umscheid focused on key strategic projects designed to drive shareholder value. Umscheid worked extensively with LogistiCare and Ingeus on projects related to value enhancement efforts.

“Matt is a highly skilled professional. His wealth of expertise in business development, corporate transformations, strategic partnerships and mergers and acquisitions makes him the ideal person for this critical new role in LogistiCare’s evolution,” said CEO Jeff Felton. “Because he is extremely familiar with our company, he will be able to jump right in at the executive level to help us better serve our members’ varied needs with greater efficiency.”

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LogistiCare Names Tim Canning As Chief Customer Officer

Experienced Healthcare Executive Joins Largest Non-Emergency Medical Transportation Broker

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation broker, today announced Tim Canning has joined the company as chief customer officer with direct responsibility for sales, marketing, government relations and client services, reporting to Jeff Felton, LogistiCare CEO. In this newly created position, he will lead a collaborative effort with customers and across the organization to drive development of breakthrough strategies that deliver ever-evolving value propositions to key stakeholders and markets.

“Tim’s tremendous capacity to understand customers’ greatest needs and challenges was a driving force in creating this new position,” said Jeff. “He is a highly-experienced healthcare executive that has exhibited an innate ability to leverage trends in the healthcare industry to conceive and implement innovative solutions that exceed customer expectations.”

Canning brings more than 30 years of healthcare industry experience, ranging from startups to Fortune 5 companies. His diverse background includes leadership roles in sales, marketing and general management for some of the healthcare industry’s leading brands.

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LogistiCare Is National Sponsor For Kidney Walk

Non-Emergency Medical Transportation Broker Will Participate In 23 National Kidney Foundation Kidney Walk Events In 2018

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation broker, today announced its national sponsorship for the Kidney Walk, a nationwide program of National Kidney Foundation (NKF), a non-profit organization dedicated to  the awareness, prevention and treatment of kidney disease.

In honor of March being National Kidney Month, LogistiCare is renewing its longstanding commitment to provide monetary support and additional benefits to patients suffering from kidney disease and other illnesses. In the past four years, LogistiCare employees formed Kidney Walk teams that raised and donated a total of nearly $400,000 from operations centers across the country. This year, the company has set a goal of raising $165,000, which would be its highest one year total to date.

“LogistiCare has been a valued Kidney Walk partner for many years,” said Krystn Kuckelman, vice president of event development, National Kidney Foundation. “Their fundraising efforts and participation in Kidney Walks across the country accelerates our mission and allows us to provide high quality education, programs and services to individuals affected by kidney disease.”

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LogistiCare Awarded Contract To Continue Managing Virginia’s Non-Emergency Medical Transportation Program

Partnership With State Will Assure Medicaid Members With Chronic Conditions Have Access To Quality Healthcare

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it was awarded a three-year contract with a three-year option by the Virginia Department of Medical Assistance Services (VA DMAS) to continue managing NEMT services for Fee for Service (FFS) Medicaid-eligible individuals.

“LogistiCare has worked closely with the Department of Medical Assistance as its managed care program has evolved over seventeen years,” said LogistiCare CEO Jeff Felton. “The FFS program is dedicated to serving individuals with chronic conditions and arranging transport to and from more than 865 medical facilities throughout the state. We are honored they have extended the relationship and look forward to fulfilling our responsibilities to people in need.”

In 2018, LogistiCare will expand GPS tracking in nearly 2,000 vehicles throughout the state, allowing real-time monitoring of vehicle location and driving speeds. Currently, more than 500 vehicles use LogistiCare’s WellRyde tracking software or other GPS tracking to optimize trip routes. The company expects roughly 90 percent of vehicles will utilize some form of tracking technology by the end of 2018 resulting in safe, timely access to healthcare and improving oversight of transportation providers.

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National Safety Council Honors LogistiCare With Safety Award In First Aid, CPR And Automated External Defibrillator Training

Company Earns Award For Exceeding Non-Emergency Medical Transportation Safety Requirements

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it was honored with the Safety Award in First Aid, CPR and Automated External Defibrillator training (AED) given by the National Safety Council (NSC). NSC is a non-profit organization recognized as a pioneer in safety training. The award honors LogistiCare for exceeding a series of rigorous safety benchmarks, demonstrating the company’s proficiency in providing safe non-emergency medical transportation (NEMT).

“When looking at our award program, we realized we didn’t have a category that recognizes leaders in first aid, CPR and AED training, but we wanted to honor LogistiCare for going above and beyond the requirements of safety regulations,” said Robert Thomma, National Safety Council director of major accounts. “LogistiCare has created an industry standard in NEMT safety that should be applauded and replicated.”

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LogistiCare Sets New Record In Fundraising For Kidney Disease Patients

Non-Emergency Medical Transportation Broker Donates Nearly $400,000 In Four Years

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation broker, today announced approximately 2,300 employees raised and donated more than $155,000 in 2017 to the National Kidney Foundation, a non-profit organization dedicated to preventing kidney and urinary tract diseases. The donation benefits dialysis patients across the country and surpasses the company’s previous record of $129,000 in 2016.

The donation is part of the company’s longstanding commitment to provide monetary support and additional benefits to patients suffering from kidney disease and other illnesses. In the past four years, LogistiCare employees raised and donated nearly $400,000 from operations centers across the country through their Kidney Walk National teams. Also, the company recently provided gift bags which included blankets, water bottles, pill cases and other items to 500 individuals undergoing dialysis.

“Each year, we manage millions of rides to and from kidney dialysis centers for our members,” said Jeff Felton, LogistiCare CEO. “While we’re honored to provide such a critical service to those suffering from this debilitating disease, we also have a personal desire to help improve their care and enhance the probability of positive outcomes. As we continue our partnership with the National Kidney Foundation, we will remain steadfast in focusing our energies on raising awareness about the importance of preventive care.”

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LogistiCare Donates Record Amount Of Food During Eighth Annual Food Drive

Non-Emergency Medical Transportation Broker Provides More Than 42,000 Items To Those In Need

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it collected a record amount of food during its Eighth Annual Food Drive. In total, the company donated more than 42,000 items, greatly surpassing the previous record of 30,000 food products collected and distributed in 2016.

The effort is part of LogistiCare’s mission of giving to those in need across the country. Food donations are provided to local churches, rescue missions, soup kitchens and shelters for women and the homeless.

“Without the commitment of donors like LogistiCare, we would not be able to serve the neediest in our community,” said Tricia Passuth, director of community ministries at First Presbyterian Church of Atlanta. “Due to the generosity of their employees, we will be able to provide 65 families with food this holiday season.”

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LogistiCare Recognized By National Safety Council At Defensive Driving Course Award Ceremony

Company Earns Remarkable Results Award For Leadership In Driver Training

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it has been honored with the Remarkable Results Award presented by the National Safety Council (NSC). LogistiCare was recognized at the annual Defensive Driving Course (DDC) Award Ceremony at the 2017 NSC Congress and Expo in Indianapolis.

“Safety is extremely important to us and this award supports what we hold true and value and that is the wellbeing of our members,” said Jeff Felton, LogistiCare CEO. “It’s rewarding to be continually recognized for our proactive efforts by one of the nation’s foremost independent safety organizations.”

The award is given to DDC Training Centers that lead the industry in helping develop safer drivers. This marks the fifth consecutive year the company has been recognized by the NSC for leadership in driver training. LogistiCare is the only NEMT broker to be recognized by the NSC.

“LogistiCare has an impressive record providing transportation providers with lifesaving vehicle operating skills through our NSC Defensive Driving Courses,” said James A. Solomon, program director for Defensive Driving Courses at the National Safety Council.

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LogistiCare Awarded Contract to Continue Managing New Jersey’s Non-Emergency Medical Transportation Management Program

ATLANTA, GA – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) broker, today announced it was awarded a five-year contract with the New Jersey Department of Human Services (NJ DHS) Division of Medical Assistance and Health Services to continue managing NEMT services for Medicaid-eligible individuals.

“We are committed to being an effective partner to our clients,” said Jeff Felton, LogistiCare CEO. “The New Jersey program is complex because of the wide range of beneficiaries and scale of managing millions of rides for 1.6 million members to and from more than 2,700 medical facilities throughout the state. LogistiCare excels in this type of environment.”

Felton added, “Ninety-four percent of our state clients have chosen to continue or expand their relationship with us after their initial contract term, which is the case in New Jersey.”

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Providence Service Corporation Appoints Jeff Felton as Chief Executive Officer of LogistiCare

STAMFORD, Conn – The Providence Service Corporation (“Providence”) (Nasdaq:PRSC) and its subsidiary, LogistiCare Solutions, LLC (“LogistiCare”), today announced the appointment of Jeff Felton as LogistiCare’s Chief Executive Officer, effective July 10, 2017.

Mr. Felton, age 55, has more than 30 years of experience in the healthcare services and healthcare technology industries. He most recently served as President of McKesson Connected Care and Analytics where he was responsible for multiple business units within McKesson Technology Solutions including RelayHealth, Strategic Intelligence, Extended Care Solutions, Capacity Management and Population and Risk Management. Prior to working at McKesson, Mr. Felton worked at Cardinal Health, Baxter Healthcare and Procter and Gamble. Mr. Felton has a BS in Biology and a BA in Economics from the University of Cincinnati, and an MBA from the Kellogg School of Management at Northwestern University.

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Stakeholders Urge Congress To Reject Bill That Would Eliminate NEMT Benefit

WASHINGTON, D.C., – A broad group of 49 advocates and transportation stakeholders is urging Congress to oppose legislation that would allow states to eliminate non-emergency medical transportation (NEMT) for all Medicaid beneficiaries including people with disabilities, children, older people eligible for both Medicare and Medicaid and dialysis patients.

The bill, H.R. 1394, would eliminate the requirement, in place since the program’s inception that ensures beneficiaries without access to transportation can travel to and from necessary healthcare services.

While the service is reserved for those most in need, the roughly ten percent of Medicaid beneficiaries that require assistance with transportation utilize it often to access chronic care or preventive services.

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LogistiCare Earns Nation’s Most Comprehensive URAC Accreditation for Medical Transportation, Healthcare Organizations

Only NEMT Company To Earn Recognition For High-Quality Service And Better Health Outcomes Across Every Corporate, Operations, IT And Claims Hub

ATLANTA, May 22, 2017 /PRNewswire/ — LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) manager, earns the healthcare industry’s symbol of excellence for service quality – URAC CORE Accreditation – for all 24 of its locations. URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. LogistiCare remains the first and only NEMT company to meet the organization’s stringent standards for operational integrity, consumer protection, patient engagement and better outcomes across headquarters and every operations, IT and claims center.

From its headquarters in Atlanta, LogistiCare manages healthcare transportation services for private, commercial and government-assisted riders across 39 states and the District of Columbia. A fourth consecutive term of URAC CORE accreditation assures LogistiCare’s clients and members that high-quality service is pervasive throughout the entire organization.

“By applying for and achieving Core accreditation, LogistiCare has demonstrated a commitment to quality healthcare,” said URAC President and CEO Kylanne Green. “Quality health care is crucial to our nation’s welfare and it is important to have organizations that are willing to measure themselves against national standards.”
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Medical service provider journeys to the cloud for more flexibility

Each business has its own reasons for coming to the cloud. For many, the benefits lie in scaling and automation. Unlike on-premises data centers, the cloud scales easily by simply buying more compute. Services in the cloud handle tasks across all the company’s data. One company taking advantage of these benefits is LogistiCare Solutions LLC, which partnered with information technology consulting firm Vizuri to execute the digital transformation.

To explain the company’s journey to the cloud and the critical evolution this move enabled, Michael Quintero, enterprise solutions architect at LogistiCare Solutions, and Joe Dickman, senior vice president at Vizuri, spoke with Stu Miniman (@stu) and Dave Vellante (@dvellante), co-hosts of theCUBE, SiliconANGLE’s mobile live-streaming studio, during the Red Hat Summit in Boston, Massachusetts. FOR THE FULL STORY AND VIDEO>

Rideshare partnerships help patients get to doc on time

No-show appointments are one of the healthcare industry’s conundrums—costing physician practices millions of dollars per year.

Roughly 3.6 million people miss necessary medical care every year because they can’t get to their appointments. These patients are usually low-income individuals with chronic conditions who live in rural or urban areas.

In an effort to decrease the number of no-show visits, the non-emergency medical transportation industry has found rideshare companies to be helpful partners.

Traditionally, NEMTs contract with taxi companies to provide patients with rides to scheduled doctors appointments. Medicaid and some Medicare Advantage and commercial plans reimburse NEMTs for the rides.

But that model is plagued with inefficiencies, NEMT leaders say. NEMTs don’t have the technology to make sure taxi drivers pick up patients on time and take them to the right place. Patients are often left waiting far too long for their ride and still miss appointments as a result.

NEMT leaders say the rideshare model addresses these issues. These companies increasingly are trying to partner with rideshare companies like Uber and Lyft to provide quicker, more reliable transportation to patients. Rideshare companies offer the needed technology that tracks their drivers and books appointments in real-time.

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National Kidney Foundation Prepares To Kick Off 2017 Kidney Walks, Sets New Fundraising Goal After LogistiCare’s National Team Reaches Fundraising Milestone

NEW YORK CITY, March 22, 2017 – For the annual kickoff of Kidney Walk events in March, the National Kidney Foundation (NKF) is setting one of its highest goals yet – $10,000,000 – based on record-breaking corporate team fundraising in 2016 led by LogistiCare.

The nation’s largest non-emergency medical transportation manager has emerged as NKF’s first company to raise more than $100,000 through a single year of Kidney Walks. LogistiCare is one of eight National Teams that encourage Kidney Walk fundraising and participation across multiple cities and states.

“We are so appreciative of the support LogistiCare has provided to our Kidney Walks across the country,” said Kevin Longino, CEO of National Kidney Foundation. “LogistiCare’s ongoing commitment to people with kidney disease, both in their business and in their charitable contributions, is an example of good corporate citizenship at its best,” added Longino.

LogistiCare’s commitment to helping people fight kidney disease is rooted in its core mission. Each year, LogistiCare enables more than 13 million trips to dialysis centers – some 20 percent of the nearly 70 million healthcare trips it manages annually for private, commercial and government-assisted riders.

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LogistiCare And Lyft Announce Nationwide Partnership

Partnership aims to improve healthcare access through innovative transportation solutions for private, commercial and government assisted riders

ATLANTA/SAN FRANCISCO, February 7, 2017 – LogistiCare, the nation’s largest non-emergency medical transportation (NEMT) manager, and Lyft, announced a three-year nationwide partnership to improve transportation solutions for private, commercial and government assisted riders seeking healthcare appointments and social programs.

The partnership enables collaboration in 31 of LogistiCare’s states and the District of Columbia, and represents Lyft’s most significant NEMT partnership.  Lyft and LogistiCare have collaborated in a unique way – the companies have developed an integrated solution using both LogistiCare’s proprietary platform and Lyft’s API for a comprehensive solution to address riders’ needs.  With LogistiCare managing over 69 million non-emergency medical transportation trips for over 27 million riders per year, the partnership improves LogistiCare’s current network capacity to ensure industry-leading NEMT services for its Commercial, Medicare and Medicaid plan members.  The partnership allows eligible riders to request on-demand services provided by Lyft through LogistiCare’s Commercial, State and Managed Care Organization clients for a focused and appropriate segment of their population in real-time.
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LogistiCare Announces CEO Transition

STAMFORD, Conn., Dec. 08, 2016 (GLOBE NEWSWIRE) — The Providence Service Corporation (“Providence”) (Nasdaq:PRSC) and its subsidiary, LogistiCare Solutions, LLC (“LogistiCare”), today announced that LogistiCare’s Chief Executive Officer, Herman Schwarz, will step down as Chief Executive Officer effective January 4, 2017.  LogistiCare’s Chief Administrative Officer, Albert Cortina, will assume the role of CEO on an interim basis until a replacement is named.  Providence has engaged Heidrick & Struggles International, Inc. to conduct a broad and comprehensive search for a CEO replacement.

“This transition comes at a time when LogistiCare is accelerating its strategic initiatives to contribute to the improvement of health outcomes and the control of costs in a safe and client-focused manner,” said James Lindstrom, Chief Executive Officer of Providence.  “First, we are accelerating information technology investment to help us and our network of transportation providers to control costs, improve service and provide additional insight into our managed populations.  Second, we have initiated alternative transportation capabilities in certain markets that are expected to ensure access to care in a safe and cost efficient manner.  We are grateful to Herman for his leadership over the last years, building the platform for LogistiCare’s next stage of growth and enabling us to convey a continuously improving value proposition over the next 12 months.”
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LogistiCare Expands Executive Team to Pace Nationwide Growth

ATLANTA, Feb. 18, 2016 /PRNewswire/ — LogistiCare, the largest non-emergency medical transportation (NEMT) manager in the country, has expanded its executive team, hiring three senior officers including Jim McGean, who joins as Chief Operating Officer.

LogistiCare continued an impressive growth trend with a 25 percent increase through Q3 of 2015 fueled by new state and managed care organization contracts and increased membership. The company works directly with state agencies and health plans in 39 states and the District of Columbia to manage Medicaid and Medicare NEMT programs that provide patients with reliable access to healthcare. In 2015, the company managed more than 65 million rides for nearly 24 million members.
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LogistiCare Earns Nation’s Most Comprehensive URAC Accreditation for Medical Transportation, Healthcare Organizations

ATLANTA, Oct. 23, 2014 /PRNewswire/ — LogistiCare recently became the first and only manager of non-emergency medical transportation to earn nationally-recognized URAC accreditation for quality in all of its operations.

To federal and state governments and managed care organizations, the accreditation assures that healthcare partners meet rigorous standards for operational integrity, consumer protection and patient engagement.

“LogistiCare should be commended for meeting strict quality standards,” URAC President and CEO Kylanne Green said. “It’s critically important for healthcare organizations to make a commitment to quality and accountability.”

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