Georgia

Below you will find helpful tools and resources for members and facilities.

Return to All Locations

Resources and Contact Information

You book the ride. We’ll ensure eligibility and schedule the right transportation provider to get you there. If you have a question or problem regarding an upcoming trip reservation, you can use the resources on this page to help you.

Member Self Services Tools

Use the tools below to book a trip, research a ride or contact our WeCare Member Experience team.  

Icon-Web AppWeb PORTAL

Book and manage your ride using our Web Portal called the Member Services Website (MSW).

VIEW NOW

Icon-Mobile AppMobile App

LogistiCare's Trip Manager App is an easy way to book rides and get trip information, available for iOS and Android.

LEARN MORE

Icon-We CareNeed Help?

Our WeCare Member Experience team will help you with your feedback, questions or concerns.

LEARN MORE

Georgia Contact Numbers and Resources

Below is the contact information and reservations numbers for the state. 

RESERVATION NUMBERS

GEORGIA REGIONS

Central Region: 1-888-224-7981

Baldwin, Bibb, Bleckley, Butts, Carroll, Clayton, Coweta, Dodge, Fayette, Heard, Henry, Jasper, Jones, Lamar, Laurens, Meriwether, Monroe, Newton, Pike, Putnam, Rockdale, Spalding, Telfair, Troup, Twiggs and Wilkinson

East Region: 1-888-224-7988

Appling, Bacon, Brantley, Bryan, Bulloch, Burke, Camden, Candler, Charlton, Chatham, Clarke, Columbia, Effingham, Elbert, Emanuel, Evans, Glascock, Glynn, Greene, Hancock, Hart, Jeff Davis, Jefferson, Jenkins, Johnson, Liberty, Lincoln, Long, Madison, McDuffie, McIntosh, Montgomery, Oconee, Oglethorpe, Pierce, Richmond, Screven, Taliaferro, Tattnall, Toombs, Treutlen, Ware, Warren, Washington, Wayne, Wheeler and Wilkes

Southwest Region: 1-888-224-7985

Atkinson, Baker, Ben Hill, Berrien, Brooks, Calhoun, Chattahoochee, Clay, Clinch, Coffee, Colquitt, Cook, Crawford, Crisp, Decatur, Dooly, Dougherty, Early, Echols, Grady, Harris, Houston, Irwin, Lanier, Lee, Lowndes, Macon, Marion, Miller, Mitchell, Muscogee, Peach, Pulaski, Quitman, Randolph, Schley, Seminole, Stewart, Sumter, Talbot, Taylor, Terrell, Thomas, Tift, Turner, Upson, Webster, Wilcox and Worth

GEORGIA PLANS

Amerigroup CHIP: 1-866-913-4506

Humana National Medicare (MCR): 1-866-588-5122

UnitedHealthcare Medicare National: 1-866-418-9812

Additional Resources

Below are additional member and facility resources for the state. 

Member Resources

Hearing Impaired (TTY): 1-844-488-9724

 

Ride Assist: 1-xxx-xxxx

NOTE: The Ride Assist Line is for FACILITIES & MEMBERS. Call to activate a “Will Call” return ride, inquire about the ETA of a scheduled pick-up or report an issue with a trip.

 

Member Information Web Portal:

Use this portal to find information and forms that members and riders can use to schedule transportation, find out how to get mileage reimbursements, transit cards and more.

LEARN MORE

 

 

Facility Resources

Facility Assistance Line: 1-xxx-xxx-xxxx

FOR FACILITY USE ONLY: Call to arrange transportation, including hospital discharges and to schedule standing orders for members.

 

Facility Information Web Portal:

Use this portal to find information and forms that medical facilities and medical groups can use to schedule transportation for our clients.

LEARN MORE