Providence and its subsidiary companies (the “ Company ” ) have among the highest standards of professional integrity and ethics in the business community. Maintaining and enhancing our excellent reputation is essential to our success. This Compliance and Ethics Plan is based upon our shared values and is carried out through our conduct every single day.

Our focus is on people, excellence and results, acting with honesty, integrity, fairness and personal accountability. Your daily commitment to these values must be demonstrated in all of your business dealings and relationships whether they be with the people we serve, the general public, suppliers, regulators, competitors, or fellow employees.

1. Honesty

Be truthful in what you say and do. Never make misrepresentations, dishonest statements or statements intended to mislead or misinform. If it appears that anything you have said has been misunderstood or if you have made an incorrect statement, correct it promptly.

2. Integrity

Do the right thing, both ethically and legally. Never help anyone in our company or another organization, customer or individual (including regulators) in conducting or facilitating illegal or unethical conduct. Do not “ look the other way ” if you suspect or become aware of such activities.

3. Fairness

We are a competitive and aggressive company, and will explain in a fair and accurate manner the advantages of our services. Never intimidate, threaten or disparage another person or organization. Although you may explain legitimate advantages of doing business with us, you must not do anything that could be construed as a misrepresentation, coercive, or threatening.

4. Communication

You are part of a team and are not alone. If you have a question, if you are not sure what t o do, or if you suspect someone inside or outside the Company may be doing the wrong thing, get help. This Compliance and Ethics Plan and Code of Conduct describe several ways to do this, ranging from talking with your supervisor to using an anonymous helpline.

The principles outlined here must guide our business activities and personal behavior at all times. It is critical that each of you who conduct business on the Company ’ s behalf not only understands these principles but is also personally committed to fully adhering to them. I thank you for i ntegrating these principles into your everyday work.
– James Lindstrom

Download the complete Corporate Ethics Plan