Customer Service

For reservations and ride information, please call the reservation line for your location. For medical emergencies, please call 911.

CALL CUSTOMER SERVICE

Report a Concern

Our expectation is that each trip is safely completed on-time and that all aspects of the service are delivered with compassion and respect. If the quality of service is ever less than desired, we investigate and respond swiftly. Please let us know right away. Our WeCare feedback system ensures your question or concern is assigned to the right person.

Our goal is to quickly address and resolve any concerns you may have.

HIPAA Disclosure

HIPAA Disclosure: All information and personal contact information you enter on this form will be securely transmitted to LogistiCare directly and will be kept confidential to the extent required by HIPAA. By submitting your email address along with your feedback, you consent to communication by email from LogistiCare. If you do not consent to email communications, please state your preferred method of communication in the comments section of this form.