When we set out to upgrade our call center technology, we knew we were embarking on an important mission for the company. It had to deliver quick and reliable service for our members. It had to be powerful, carry safety nets, and it had to... Continue Reading Reporting Just Got Better and So Did Call Center Service
Reporting Just Got Better and So Did Call Center Service
NY State Awards Medicaid Transportation Management Contract for Long Island to LogistiCare
The New York State Department of Health has announced the award of a contract to LogistiCare to implement the State's Medicaid Transportation Management Initiative for Long Island. The award completes the Department's initiative to... Continue Reading NY State Awards Medicaid Transportation Management Contract for Long Island to LogistiCare
What Creates Safety? A Look at Uber and How They Changed the Transportation Landscape Forever
When the founders of Uber were sitting around San Francisco dreaming big about Uber, they weren’t dreaming about developing a new kind of transportation manager. They were thinking about how to develop a technology app that would pair... Continue Reading What Creates Safety? A Look at Uber and How They Changed the Transportation Landscape Forever
Who Orchestrates Care Coordination?
Primary care physicians play a critical role, but there won’t be enough providers to handle the demand. Look at this point of view from Academy Health. Continue Reading Who Orchestrates Care Coordination?