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Back to Operations Map
- LogistiCare operates a network operations center in Miami and a technology development center in Gainesville.
- The company employs nearly 100 people.
- Clients include The Commission for the Transportation Disadvantaged, North Broward Hospital District, Aventura Hospital, Mt. Sinai Medical Center, WellCare Health Plans, Preferred Medical Plan, Humana, AMERIGROUP, EverCare, Vista Health Plan, South Florida Community Care Network, and UnitedHealthcare.
- Our provider network comprises more than 75 percent small- and/or minority-owned transportation companies and independent contractors.
- The company's Miami network operations center handles approximately 235,000 calls on an annual basis. It also handles call intake for the company's West Coast operations.
- The company arranges more than 1 million trips on an annual basis.
- In addition to extensive healthcare facility outreach, the company participates in the Broward Regional Health Planning Council and the Area Agency on Aging of Broward County.
LogistiCare believes in being proactive in our efforts to ensure quality. We are committed to a never-ending quality improvement program, constantly monitoring service through third-party customer survey research and community feedback. We track and respond to all complaints in a thorough and timely manner. A commitment to collecting reliable performance data and ensuring quality performance by our personnel, as well as by local transportation providers, is one more way we stand apart from other companies in the transportation network management industry.
LogistiCare is a company of caring people who strive for excellence and integrity. Through our contributions and strong community involvement, we strive to be a positive influence in the communities in which we operate. On a corporate level, LogistiCare is actively involved with local organizations as well as with national organizations that serve the same clients as LogistiCare.
Alex Batista
General Manager
E-mail: alexb@logisticare.com
Biography
Network Operations Center
Miami
305-471-0441 |
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