LogistiCare Transportation Provider Requirements
Our clients depend on us to build the best non-emergency transportation network possible.
This means that we must be diligent in ensuring that we contract with transportation companies that are willing to invest in and commit to standards of compliance.
Safety · Reliability · Transparency · Efficiency · Quality
To become a LogistiCare network provider, transportation companies must meet and maintain our company-set minimum requirements, as well as all contract requirements set by the clients for which transportation is provided.
LogistiCare's minimum provider requirements apply at the Company, Driver and Vehicle levels and include:
Company
- No previous history of Medicaid/Medicare fraud or disqualification as a vendor in those programs
- Must be registered to do business and in good standing with the state and local municipality in which it operates
- Possession and maintenance of all licenses and certifications required by federal, state, county and local governments
- Proof of insurance coverage in compliance with federal and/or state statutory requirements. LogistiCare also sets minimum standards per vehicle and for general liability (minimum will vary by service territory)
Drivers/Attendants
- Satisfactory driving record
- Clean criminal record
- Pass drug testing and finger printing (in selected situations)
- Complete all required training
General vehicle (include, but not limited to)
- Vehicles must be leased or owned by the provider
- Each vehicle must be equipped with a two-way communication system
- Various interior and exterior standards, including safety equipment and signage
- Specific vehicle requirements depending on the vehicle type. For example, vehicles used to transport wheelchair customers must be in compliance with Americans with Disabilities Act (ADA) requirements in effect at the time the vehicle is manufactured.
For more information on requirements to join our network, please contact us.

Our standards are high because we are responsible for helping to improve the health and quality of life for those people receiving transport.
