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Our Commitment To Our Members & Riders
We coordinate over 26 million trips each year and every one of them is important to us.
We monitor performance before, during and after each trip. Our expectation is that each trip is safely completed on-time and that all aspects of the service are delivered with compassion and respect.
If the quality of service is ever less than desired, we investigate and respond quickly. Our WeCare feedback system gets your question or concern to the right person quickly and effortlessly so we can make your next experience right.
We transport every person with the respect and dignity they deserve.
