FOR IMMEDIATE RELEASE
Contact: Robin Wrinn
Vice President of Corporate Communications
(770) 907-7596, ext. 437
ATLANTA, GA, February 11, 2003 – LogistiCare Inc., the nation's leading specialized transportation network manager, today announced it has named Andrew Shipp to the newly created role of Virginia regional manager for Region 2 – Bedford.
An 11-year veteran in the transportation management industry, Shipp will be responsible ensuring that appropriate non-emergency transportation services are available to the approximate 55,000 eligible Medicaid recipients residing in the 16 county area that the Department of Medical Assistance (DMAS) has defined as "Region 2" in the Commonwealth of Virginia.
"The extensive experience and proven success Andy has in transportation management makes him a great asset to our newly created Virginia regional manager team," said Freda Smith, Virginia operations director. "His role is critical to LogistiCare's unique approach to specialized transportation. Our regional offices are the vital link between our Norton, Va., network operations center and the quality of service Medicaid recipients experience from the local transportation companies that provide them the actual trip service. We look forward to Andy's contributions as we continue to fully implement our expanded role in Virginia."
As a LogistiCare regional manager for Region 2, Shipp has direct responsibility for managing the local network of transportation companies in his service area, as well as all aspects of routing and dispatching and customer service. This customer service oversight includes maintenance of provider relations, problem solving, case management outreach, and quality assurance. He reports to Smith and will work out of the company's newly opened Region 2 – Bedford office.
Shipp comes to LogistiCare after serving as traffic manager of C.B. Fleet Company, Inc., of Lynchburg, Va., where he was responsible for client acquisition, fine reduction, logistics distribution systems and operating system improvements. Prior to arriving at C.B. Fleet, Shipp served as manager, motor carriers, for Albright & Wilson Americas, leading the effective coordination of company shipments to meet customer needs while maintaining highest safety standards.
Shipp holds a bachelor's degree from Hampden-Sydney College.
LogistiCare pioneered the transportation network management system or "brokerage" concept, which offers government and commercial organizations a complete, single contract, outsourcing solution for their specialized transportation needs. LogistiCare's market approach centralizes management of certain gatekeeping processes through network operations centers, while managing through regional offices a network of multiple transportation companies to deliver the actual trip service. LogistiCare's sophisticated network operations center technology in combination with field management of local transportation companies, or "providers," ensures the appropriate level of service (e.g., ambulatory, stretcher, wheel chair) is provided in the most efficient and satisfactory manner. Prior to this approach, a fragmented system of multiple providers offering varying levels of service existed. Network operation centers manage call center operations, including eligibility screening, reservations, billing, reporting and IT support. Regional offices manage networks of commercial, non-profit and public transportation providers to ensure proper provider relations, facility outreach, quality assurance, and in many instances routing and dispatching.
In Virginia, LogistiCare employs 106 people and operates six regional offices and one network operations center in Norton to provide non-emergency transportation management services to the Commonwealth. The company won a two-year transportation brokerage contract for three regions in July 2001 with the Virginia Department of Medical Assistance Services (DMAS) and another contract with UNICARE in November 2001. In December 2002, the company agreed with DMAS to assume on an urgent basis responsibility for four new additional regions. This massive implementation effort sustained health care access for Medicaid recipients. On an annual basis the company coordinates with 400 local companies and arranges more than 3.3 million trips for 270,000 people requiring specialized non-emergency transportation services.
Headquartered in Atlanta, GA, LogistiCare is the nation's leading manager of outsourced specialized transportation network management services for government agencies, managed care organizations, self-funded insurers, hospitals, transit authorities and school boards. The company currently holds more than 25 contracts in seven states and the District of Columbia and manages a national network of more than 1,000 transportation providers. Its 23 office locations throughout the United States coordinate over 7 million trips for more than 3 million recipients each year. LogistiCare originated as a software solutions developer and later evolved into an outsourcing company based on the success of its proprietary management software. Its services are distinguished by an emphasis on customer service and quality assurance, complemented by the most advanced technology, including telephone, Internet, mobile data, global positioning systems and other wireless devices.
- Eligible Medicaid recipients should call LogistiCare at 1-866-386-8331 no less than 48 hours in advance to schedule transportation.
- Health care facilities should call 1-866-679-6330 no less than 48 hours in advance to schedule transportation for Medicaid recipients. Urgent trips, such as hospital discharges, facility transfers, or those deemed urgent by a physician are available 24 hours a day, seven days a week.
DMAS Regions Defined:
Region 1 – Bland, Bristol, Buchanan, Carroll, Dickenson, Galax, Grayson, Lee, Norton, Russell, Scott, Smyth, Tazewell, Washington, Wise, Wythe
Region 2 – Alleghany, Amherst, Appomattox, Bedford City, Bedford County, Botetourt, Campbell, Charlotte, Clifton Forge, Covington, Craig, Danville, Floyd, Franklin County, Giles, Halifax, Henry, Lynchburg, Martinsville, Montgomery, Patrick, Pittsylvania, Pulaski, Radford, Roanoke City, Roanoke County, Salem, South Boston
Region 3 – Amelia, Brunswick, Buckingham, Charles City, Chesterfield, Colonial Heights, Cumberland, Dinwiddie, Emporia, Goochland, Greensville, Hanover, Henrico, Hopewell, Lunenburg, Mecklenburg, New Kent, Nottoway, Petersburg, Powhatan, Prince Edward, Prince George, Richmond, Surry, Sussex
Region 4 – Accomack, Chesapeake, Essex, Franklin City, Gloucester, Hampton, Isle of Wight, James City County, King and Queen, Kim William, Lancaster, Mathews, Middlesex, Newport News, Norfolk, Northampton, Northumberland, Poquoson, Portsmouth, Richmond County, Southampton, Suffolk, Virginia Beach, Westmoreland, Williamsburg, York
Region 5 – Albermarle, Caroline, Charlottesville, Culpeper, Fauquier, Fluvanna, Fredericksburg, Greene, King George, Louisa, Madison, Nelson, Orange, Rappahannock, Spotslvania, Stafford
Region 6 – Augusta, Bath, Buena Vista, Clarke, Frederick, Harrisonburg, Highland, Lexington, Page, Rockbridge, Rockingham, Shenandoah, Staunton, Warren, Waynesboro, Winchester
Region 7 – Alexandria, Arlington, Falls Church, Fairfax City, Fairfax County, Lowdown, Manassas City, Manassas Park, Prince William
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