About Us

Compassion. Accuracy. Reliability. Efficiency.
Extra CARE makes all the difference...

There is more to non-emergency transportation management than getting from point A to point B - reliability is a given at LogistiCare. Backed by experience and a solid technological foundation, we reach higher to transport every person with the respect and dignity they deserve.

We don't drive vehicles. We drive value.

We're LogistiCare, and we make sure our clients' customers get where they need to go. Our clients range from state government agencies, managed care organizations and hospitals to transit authorities and school boards. Their customers include Medicaid and Medicare populations, commercial and senior members, special-needs students and ADA paratransit riders.

We're not a transportation company. We don't operate vehicles, drive buses or fly planes. We assemble and manage comprehensive transportation networks for our clients, usually under full-risk capitated financial arrangements.

By outsourcing the management of their transportation programs to LogistiCare, our clients achieve lower costs, budget predictability, guaranteed transportation access throughout their service areas and improved service quality. For our clients who operate in competitive markets, our services help them attract and retain members and customers. We exist to make our clients lives easier.

Millions of trips each year. Individual service.

Each year we coordinate more than 26 million trips for more than 8 million covered members by developing and overseeing a network of more than 1,500 local commercial, public and non-profit transportation providers. Our scale and experience are the hallmarks of the LogistiCare brand.

Single Source Solution for transportation services

By outsourcing transportation management to us, our clients reduce administrative costs, eliminate the need for costly claims processing, and free themselves to focus on their primary areas of expertise and interest. We manage every aspect of complicated transportation programs:

  • Program education and outreach
  • Customer and Trip authorization
  • Customer Service and Call Center operations
  • Utilization management and data collection
  • Quality assurance
  • Networking credentialing
  • Billing and claims